Service calls and projects on one schedule
Service calls need short slots and fast answers. Projects need long blocks and planning. In Dheed each service has its own length plus travel and cleanup buffers, so a one hour troubleshooting call and a full day panel swap fit the calendar the right way. Staff schedules set each electrician's hours and the services they do, so an apprentice is not offered alone for work that needs a licensed lead.
Jobs can hold more than one visit. A remodel can carry rough-in, a gap for the inspection, then trim-out, all on the same job with the same crew notes. That is what most shops want from electrician scheduling software: the project stays together even when the visits are weeks apart. For more on the calendar, read about our field service scheduling software.
Track permits and inspections as tasks
Dheed does not pull permits for you, but it keeps the paperwork from slipping. Create a task such as "call for rough-in inspection" with a due date, assign it, and link it to the customer. Overdue, today and upcoming tasks show up for whoever owns them. A custom field can store the permit number on the customer.
Electrician business software for clear project quotes
Price swings on wire, breakers and gear can make a quote stale fast. Your price book in Dheed holds services, materials and fees. When a price changes, duplicate the estimate to revise it instead of starting over.
Panel upgrade estimates are a good place to use options. One estimate can hold up to three, for example a panel swap only, a panel swap with whole house surge protection, or a panel swap plus a dedicated EV charger circuit. Each option has its own discount and tax. The customer signs on their phone, which wins the deal and creates the job. As an electrician estimating app, this means you can quote in the driveway and have a signed choice before you pull out. More in our estimate and invoice app for contractors.
Photos and notes that protect you
Before the drywall goes back up, take photos of the panel, the labeling and the new runs. Jobs keep private photos and notes outside the public web, and each technician sees only their own jobs. If a customer asks months later what is behind a wall, the answer is on the job.
Residential and commercial in one CRM
With electrician business software, the customer list matters as much as the schedule. Many electrical contractors do homes during the week and a few commercial accounts on the side. Dheed marks each contact as residential or commercial, with company names, tags and custom fields. Tag general contractors, builders and property managers so you can find them fast and see their full history: calls, texts, emails, jobs and invoices on one timeline. This is the part of electrical contractor software that helps repeat partners feel looked after.
Separate workspaces help if you run a service division and a construction division, or more than one location. Each workspace has its own leads, pipeline, services and appointments, while customers and the team stay shared.
Get paid on deposits and final invoices
Electrical service invoicing works from the job. Bill a deposit percentage for materials on project work, then credit it on the final invoice after tax. For service calls, create the invoice from the job in one click. Customers pay by card into your own Stripe account, with Stripe's fee plus a Dheed fee of 1% on Free and Starter, 0.5% on Pro or 0.25% on Business. Overdue reminder automations can run at 3, 7 and 14 days.
A quick start plan
- Choose Electrical as your industry when you sign up.
- Add your service call types and project types with real lengths.
- Load common materials and fees into the price book.
- Set up your inspection task habit for every permitted job.
- Turn on the estimate follow up recipe.
Want calls answered while you are on a ladder? The AI receptionist for small business add-on can answer and book on Pro and Business. Good electrician business software should grow with you, so start with the basics and add more later. See the full CRM for service businesses, then see plans and pricing or start free.
Frequently asked questions
Can electrician software handle jobs with several visits?
Yes. In Dheed a job can have more than one visit on the schedule, each with its own crew. Rough-in and trim-out can live on the same job, along with notes, photos and line items.
Can I track permits and inspections in Dheed?
Dheed does not file permits, but you can create tasks with due dates linked to the customer or deal, assign them, and see what is overdue. Custom fields can hold a permit number.
Does Dheed work for commercial electrical customers?
Contacts can be marked residential or commercial, with a company name, tags and custom fields. You can tag general contractors and property managers and find them fast.
What does an electrician pay to take card payments in Dheed?
Payments go to your own Stripe account. You pay Stripe's card fee plus a Dheed platform fee of 1% on Free and Starter, 0.5% on Pro or 0.25% on Business. Cash and checks can be recorded for free.