Cleaning business software that builds the schedule once
Set a client up once with a recurring service: how often it repeats, start date, time, length, the assigned cleaner and the price the client sees. Repeats can run anywhere from every week to once a year. Dheed books each visit as a real appointment 45 days ahead, so your recurring cleaning schedule is always on the calendar with time to plan.
When a client changes their day or pauses for a vacation, change the plan. Dheed quietly cancels the future visits and rebooks them on the new schedule. No more crossing out names in a paper planner.
Fit first cleans and deep cleans around the regulars
A first clean or deep clean takes longer than a maintenance visit. Give each service its own length plus travel and cleanup buffers. A two hour maintenance clean and a full day move-out clean then fit the day correctly. That is the core of house cleaning scheduling software that does not overbook your teams. Read more about our field service scheduling software.
Plan for the busy seasons
Cleaning demand has a rhythm. Spring cleaning brings deep clean requests. The end of each month brings move-out cleans for renters, and college move-out season brings a wave in a few weeks. The holidays bring guest prep. Use pipeline stages and tags to see these requests in one place, and send quotes for them early. Closures and time off can be set for one person or the whole company when your team needs a break.
Crews, keys and house notes
Every home is different. Put the details on the job: where the key is kept, the gate code, pets, rooms to skip, products the client prefers. Each worker sees only their own jobs on their phone, so house notes stay limited to the crew who needs them. Before and after photos stay private on the job, which helps if a client asks about a missed spot.
For maid service software, that one rule matters a lot: clients trust you with their home, and their details should not sit on every phone in the company.
Text reminders that cut the back and forth
With the business texting software add-on, clients get a text the day before each visit and an optional reminder two hours ahead. They can reply C to confirm or R to ask for a call back. Texts wait during quiet hours, 9 PM to 8 AM, and if a visit moves, the queued texts for the old time are dropped. The add-on is $50 a month for 1,000 texts, and carrier approval usually takes a few days to a few weeks.
Clients who prefer to self-serve can use the customer portal for service businesses to see visits, pay invoices and send reschedule or cancel requests.
Quotes and contracts for commercial cleaning
Offices, clinics and small retail spaces usually want a written quote. A Dheed estimate can hold up to three options, for example nightly service, three nights a week, or weekly service. The manager signs on their phone, and approval wins the deal and creates the job. Mark these contacts as commercial and tag them by building type, which turns Dheed into a simple commercial cleaning crm alongside your residential list.
Cleaning business invoicing and reviews
In Dheed's cleaning business software, you create an invoice from each completed visit in one click. Recurring invoices are not available yet, so plan to invoice per visit or batch your week. Customers pay by card into your own Stripe account, with Stripe's fee plus a Dheed platform fee of 1% on Free and Starter, 0.5% on Pro or 0.25% on Business. Overdue reminders can go out at 3, 7 and 14 days.
Review requests go out by text after a completed job or a paid invoice, once per 90 days per client at most. For more ideas, read how to get more Google reviews for a local business.
Start with your top ten clients
Good cleaning business software should save you time in week one. Enter your ten most regular clients as recurring services, set your services and buffers, and invite your crew. Then add the rest. A website builder for service businesses is available as an add-on if you need a site with a contact form that creates leads. Read the CRM for service businesses overview, see plans and pricing, or start free.
Frequently asked questions
Can cleaning software book recurring cleans automatically?
Yes. Dheed's recurring services repeat a visit from every week up to once a year, with a time, length, assigned person and price. Visits are booked as real appointments 45 days ahead.
Can clients reschedule or skip a cleaning without calling?
If you turn on the customer portal, clients can see upcoming visits and send a reschedule, cancel or new service request. Each request opens a two way thread with your team, so you stay in control of the calendar.
Does Dheed send recurring invoices for cleaning clients?
Not yet. Recurring invoices are not part of Dheed today. You create an invoice from each completed visit in a click, and overdue reminder automations can follow up.
How do I ask cleaning clients for reviews without annoying them?
Dheed's review requests go out by text after a completed job or a paid invoice, with a delay you set. Each customer gets one at most once every 90 days, which suits weekly and biweekly clients.